None of these have been amended in any way other than to hide confidential information. They are screen grabs from Acrobat which have been resized and saved as JPGs. Every one of these letters was sent out to a customer.

We start today with the suggestion that the meaning of a sentence changes if a small but important word is omitted.

It's always a bad idea to try and write like a lawyer, especially if you are a functional illiterate.

This next letter confuses me.

Here we have a writer having an inexplicable lapse into Tudor English.

I am going to be kind and assume this next example is a case of "I used the spell check and might have picked the wrong word by mistake".

Warning - random capitalisation Ahead.

Another example of a paragraph which is crying out for punctuation.

This is just bad. Bad bad bad bad bad.

I have a feeling she just lost interest in this letter half way through a sentence. She still sent it though.

And finally, high finance plus bad English equals The Company.